Use Cases: How Medical Practices Are Using iShare Medical

Using iShare Medical Messaging in Your Medical Practice

Reduce the hassle and cost of care coordination with direct secure messaging from iShare Medical. Explore the following use cases to learn how your medical practice can incorporate direct secure messaging into your processes and procedures to save time and money, and improve patient care.

Use Cases for Medical Practices:

Care Coordination:

Send and receive referrals
Send post-visit notes to primary care provider
Transition care, for example discharge to a skilled nursing facility
Order radiological tests and receive test results
Send laboratory order and receive test results
Receive immunization notifications
Send and receive consults and office visit notes
Handle certification and recertification of physical therapy
Manage notifications for admission, discharge, and transfer (ADT)

Secure Communications:

Provider to/from provider
Provider to/from payer
Provider to/from patient
Internal provider to/from staff

Medication Safety:

Receive medication renewal notices from pharmacies
Share prescription medication lists
Update payer sending formulary information
Manage pharmacy or PBM sending drug-to-drug or drug-to-allergy concerns

Known Identity:

Check identity proofing
Ensure identity is bound to cryptographic key pairs
Get individual provider iShareID Direct Addresses
Look up departmental iShareID Direct Addresses such as emergency or radiology
Confirm routing iShareID Direct Addresses such as referral, scheduling, or medical records
Send to one or more Direct Addresses

Business:

Submit documentation for prior authorization
Submit documentation to support a claim
Submit documentation in response to an audit request

Patient Engagement:

Send patient appointment reminders
Collect patient-generated health data
Send medication reminders
Send pre-op instructions
Send discharge and at-home care instructions
Send and receive patient questionnaires
Communicate laboratory or other test results

Automation:

Trigger notifications for ADT
Confirm release of information requests (copies of medical records)
Send prescription refill requests

Public Health Reporting:

Create state, regional, and local reporting
Deliver eCR electronic case report for COVID-19

For specific questions about use cases or specific requests, contact iShare Medical at 816-249-2555 ext. 1 or support@isharemedical.com.